Staycay Owners FAQs

Staycay simplifies the management of short-term rentals.

Frequently Asked Questions

To confirm your booking and secure your desired dates, you are required to make a non-refundable deposit of ‘insert amount’. The remaining balance is due 30 days before your arrival or immediately if your booking is within 30 days of arrival.

In addition, we request a security deposit of ‘insert amount’ at the time of booking to cover any potential damages to the property during your stay. This amount will be temporarily reserved a day or two prior to your arrival and released after your departure, provided that there is no damage. Returning the keys is also necessary, and there is nothing further you need to do if no damage is incurred.

We repair and maintain the property promptly whenever an issue occurs. Our guests must provide ID, sign terms and conditions, and make a security deposit for each stay. Any damages are charged to the guest’s deposit, and we have insurance to cover any unforeseen incidents. Our guests do not have the right to occupy the property and can be removed if necessary. We take good care of the property to maintain hotel standards, making us the perfect tenants.

Certainly, as part of our analysis, we provide you with data on your property and compare it to one of our other properties using an actual case study.

We manage multiple properties in Norwich and are willing to connect you with our other landlords/clients for their feedback on our services. Please contact us to arrange this.

Feel free to contact us anytime, and we will respond promptly. No question is too trivial, and we’re happy to provide answers and demonstrate our systems. It only takes a few days to analyze your property. If you’re interested in exploring property solutions, please contact Sarah at +61 (0)437 537 307 for a confidential, informal chat without obligation.

Have questions? Want more info? Let’s chat!

Search

October 2024

  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31

November 2024

  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
1 Adults
0 Children
Pets
Size
Price

Amenities

Compare listings

Compare